Privacy Policy
Protecting your personal data is a priority for our online platform specializing in handmade cosmetics. This document explains how we collect, use, and safeguard your information in compliance with GDPR and other applicable laws.
Information We Collect
We collect information that you provide when you interact with our site, including but not limited to:
- Personal details such as your name, address, email, and phone number for order processing
- Payment information necessary to complete transactions securely
- Log data including your IP address and browser details to enhance site performance
How We Use Your Information
Your data is used solely to provide and improve our services, including:
- Processing orders and managing payments
- Communicating updates, offers, and customer service
- Analyzing site usage to improve user experience and security
Data Sharing and Security
We do not sell your personal data. Data may be shared only with trusted partners who assist with order fulfillment or payment processing under strict confidentiality agreements.
We implement industry-standard security measures to protect your data, including encryption and secure storage protocols.
Your Rights Under GDPR
You have the right to:
- Access and obtain a copy of your personal data
- Request correction or deletion of inaccurate or incomplete information
- Object to or restrict certain processing activities
- Withdraw consent at any time without affecting past processing
- Complaints can be directed to the relevant data protection authorities
Cookies and Tracking Technologies
Our site uses cookies to improve navigation and personalize your experience. You can manage cookie preferences through your browser settings. Essential cookies are necessary to operate the online shop correctly.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined here or as required by law related to accounting and tax obligations.
Contact Information
If you have questions or wish to exercise your rights, please contact us by mail at:
Handmade Cosmetics Online ShopCarrer del Centre, 45
Barcelona, Spain